18+ ONLY

Responsible Gambling — Play Safe & Stay in Control

At POKIESCLUB, we believe gaming should be entertainment, not a financial strategy. We provide tools and resources to help you play safely, set limits, and maintain control. If gambling stops being fun, it's time to stop.

Our Commitment 18+ Only Limits & Tools Warning Signs Get Help

1. Our Commitment

POKIESCLUB is committed to promoting responsible gambling. We believe in:

Player Protection: Providing tools to help you stay in control
Transparency: Clear information about odds, limits, and terms
Support: Easy access to help when you need it
Prevention: Strict measures against underage gambling

Our Promise: Gaming is entertainment. We will never encourage you to chase losses or gamble beyond your means.

2. Age Restriction (18+)

You must be 18 years or older to use POKIESCLUB. This is a strict requirement under Australian law and our platform policies.

Age verification is part of our KYC process
Accounts that cannot be age-verified will be suspended
Parents should use parental controls to prevent minors from accessing gambling sites

⚠️ Underage gambling is strictly prohibited. If we discover a user is under 18, their account will be closed and any winnings forfeited.

3. Player Protection Tools

POKIESCLUB provides several tools to help you manage your gaming:

💰 Deposit Limits

Set daily, weekly, or monthly deposit caps
Decreases apply immediately
Increases require a cooling-off period
Contact support to set up limits

📉 Loss Limits

Set a maximum loss threshold
Gaming automatically stops when reached
Helps protect your bankroll
Resets based on your chosen period

⏱ Session Time Limits

Set maximum session duration
Receive reminders at intervals
Auto-logout when limit reached
Helps maintain perspective

❄️ Cooling-Off Period

Take a break from 24 hours to 6 months
Cannot deposit or play during this time
Account reopens automatically after period ends
Good for when you need a short break

🚫 Self-Exclusion

Longer-term or permanent account block
Cannot access the platform during exclusion
More difficult to reverse than cooling-off
For serious concerns about gambling habits

📊 Activity Statements

Review your deposit and withdrawal history
Track your gaming activity
Identify patterns in your play
Available upon request

To set up any of these tools, contact our support team.

4. Self-Assessment Checklist

Answer these questions honestly. If you answer "yes" to several, consider tightening your limits or seeking help:

Do you spend more than you can afford to lose?
Have you tried to reduce or stop gambling but couldn't?
Do you chase losses, hoping to win back what you've lost?
Do you borrow money or sell things to gamble?
Has gambling affected your work, studies, or relationships?
Do you feel restless or irritable when not gambling?
Do you hide your gambling from family or friends?
Do you gamble to escape problems or relieve stress?

If you answered "yes" to 2 or more questions, please consider using our responsible gambling tools or seeking professional support. There is no shame in asking for help.

5. Warning Signs & Good Practices

⚠️ Warning Signs

Gambling with money you can't afford to lose
Chasing losses to win back money
Spending more time or money than planned
Neglecting responsibilities for gambling
Lying about gambling to others
Feeling anxious or stressed about gambling
Borrowing money to gamble

✅ Good Practices

Set a budget before you play
Set a time limit and stick to it
Take regular breaks
Never chase losses
Don't gamble when stressed or upset
Treat gambling as entertainment, not income
Balance gambling with other activities

6. Getting Help (Australia)

If gambling is affecting your life, finances, or relationships, please reach out for support. There are free, confidential services available in Australia:

🆘 Support Resources

Gambling Help Online: gamblinghelponline.org.au
Lifeline Australia: 13 11 14
Beyond Blue: 1300 22 4636
Gamblers Anonymous: gaaustralia.org.au

These services are free, confidential, and available 24/7.

You can also contact POKIESCLUB support to:

Set up deposit or loss limits
Activate a cooling-off period
Request self-exclusion
Close your account permanently

7. Tips for Family & Friends

If you're concerned about someone's gambling:

Talk to them calmly and without judgement
Express concern for their wellbeing, not just their gambling
Encourage them to seek professional help
Don't lend them money or pay their debts
Take care of your own mental health too
Consider support groups for families affected by gambling

Gambling Help Online also provides support for family members and friends of people with gambling problems.

Remember

Gambling should be fun. If it stops being enjoyable, take a break. Set limits, play within your means, and never gamble more than you can afford to lose. If you need help, it's always available.